Refund policy

Experience worry-free shopping with our 30 days hassle-free return policy.
You have a full month after item receipt to initiate a return.
For eligibility, ensure the item remains unused, tags intact, and in original packaging, accompanied by the receipt.
Starting a return is easy – just reach out to us through our contact us form above or by visiting the following link:

Once approved, we'll provide comprehensive instructions on how to proceed further and the shipping address of our USA location.
Note that unrequested returns won't be accepted.

Your satisfaction is our priority!"

Damages and Quality issues
We kindly request you to carefully examine your received order. Should you identify any defects, damages, or if an incorrect item has been delivered, we urge you to promptly reach out to us. Your swift communication allows us toquickly address the matter and rectify it to your satisfaction.

Non-returnable items policy:

Please take note of our non-returnable items policy. Some specific items fall under this category, including perishable goods like fresh produce, custom-made products, and personal care items. For safety reasons, hazardous materials and flammable substances cannot be returned. Do not hesitate to contact us for more details. Sales items and gift cards are also ineligible for returns.

Exchanges:

For a swift resolution and to secure your desired product, we recommend initiating a return for your current item. Once your return is approved, you can proceed to make a distinct purchase for the new item, guaranteeing a seamless process.

European Union 14 day cooling off period

In case of European Union shipments, a distinct provision applies. You can cancel or return your order within 14 days, for any specific reason. Similar to the prior guidelines, the item should remain in its original condition – unworn, unused, tags intact, and in its initial packaging. A receipt or proof of purchase will also be required.

Refunds

Upon receipt and examination of your return, we will promptly notify you about the approval status of your refund request. Once approved, a refund will be seamlessly processed to your original payment method within a span of 15 business days. Please bear in mind that the processing and posting of the refund by your bank or credit card provider might introduce some delay.

In the event that over 15 business days have elapsed since the approval of your return and you have not received your refund, kindly reach out to us for assistance.